We want as many people as possible to be able to use Culture Shift Report and Support to find, read and understand the content

Report and Support is a system for students and staff to report bullying, harassment, and sexual misconduct, as well as recording case management (disciplinary/grievance/capability/etc.) and access support. This enables King’s to meet the Office for Students’ expectations regarding support and reporting in this area.

Using Culture Shift Report and Support

Culture Shift Report and Support is run by King’s College London, and we want as many people as possible to be able to use it. For example, that means you should be able to:
  • Zoom in up to 300% without the text spilling off the screen;
  • Set the font size and preference within your browser (except for section headings);
  • Navigate most of the website using just a keyboard;
  • Skip to main content using keyboard navigation;
  • Navigate most of the website using speech recognition software;
  • Use screen readers such as JAWS and VoiceOver;
  • Collapse the course menu to reduce the clutter on the page and help you focus on the task at hand;
  • Use a range of devices to access Culture Shift Report and Support e.g., mobile phone, tablet, laptop.
AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about Culture Shift Report and Support accessibility

King’s College London is committed to making Culture Shift Report and Support accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible.

Report and Support is working to become fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We know some parts of this service are not fully accessible, but we are working continuously to develop and improve these areas.

Text is clipped when resized

According to WCAG 2.1 AA Standards visitors should be able to scale text to 200% without losing any information. Unfortunately, visitors with low vision may not be able to access information if text is clipped (cut off) when scaled up.

What to do if you can’t access parts of Culture Shift Report and Support

If you need information on Culture Shift Report and Support in a different format like accessible PDF, large print, easy read, audio recording or braille email diversity@kcl.ac.uk.

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with Culture Shift Report and Support

We’re always looking to improve the accessibility of Culture Shift Report and Support. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements email diversity@kcl.ac.uk.

Escalation procedure

If you need to escalate your issue further, contact Lorraine Kelly, Director of Diversity & Inclusion via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days we will keep you informed of progress until we can fully respond.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website

As this is a third-party SaaS solution the vendor has stated that they use a tool called Pa11y. Pa11y is run on the Dashboard and Demonstration website to check compliance with the Web Content Accessibility Guidelines, version 2.1 to the AA standard. When Pa11y identifies an issue, Culture Shift handle these as a high priority bug. More information regarding accessibility on this system can be found here.

What we’re doing to improve accessibility

King’s College London has convened a college-wide action group to address the accessibility of its digital information and actions are currently being undertaken around:
  • Assessing, prioritising and improving the accessibility of the 100+ digital platforms in use at King’s and highest priority is being given to those holding student teaching materials;
  • Improving the accessibility of online teaching materials;
  • Ensuring all future purchases or development of digital platforms are accessible;
  • Ensuring that all future teaching materials being developed and uploaded are accessible.
This statement was prepared on 15th July 2022. It was last updated on 26th August 2022.

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