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Report and Support: Winter Closure notice

The University will be closed from 3pm on Tuesday 23rd December 2025 and will re-open on Friday 02nd January 2026 at 9am. 

Reports will be triaged as usual if received before 12pm on Thursday 18th December 2025. Reports received after the cut-off dates will be triaged in the New Year when the Service re-opens. Please be assured that all named reports will be addressed as soon as possible.

For information on available support during the closure period, please visit:

https://reportandsupport.kcl.ac.uk

If you find yourself in an emergency situation or you feel unsafe, please contact the emergency services in the first instance, since these services are best placed to help you in an urgent situation.

You can:

If you need urgent mental health support:

  • Contact your GP surgery to request an emergency appointment.
  • If your GP surgery is not open, call the free NHS medical line on 111 for help accessing the right services.
  • You can call the Samaritans on 116 123 to talk to someone at any time, day or night, 24/7.
  • You can text Shout on 85258.
  • You can download the Stay Alive app, an app for those at risk of suicide and those worried about someone.
  • You can contact the Listening Place for face-to-face support and online and telephone support.

If you’re having thoughts about wanting to die, it’s important you tell someone.

Help and support is available from a range of free services and helplines who can help you right now. 

There is no right or wrong way to talk about suicidal feelings – starting the conversation is what is important. 

If you feel like you cannot keep yourself safe and you are in immediate danger of harming yourself or attempting to take your life:

Further Support

More information for Staff Members needing urgent help can be found on our internal webpages.

More information for Students needed urgent help can be found on our crisis support pages.

There are two ways you can tell us what happened