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Report and Support: Winter Closure notice

The University will be closed from 3pm on Tuesday 23rd December 2025 and will re-open on Friday 02nd January 2026 at 9am. 

Reports will be triaged as usual if received before 12pm on Thursday 18th December 2025. Reports received after the cut-off dates will be triaged in the New Year when the Service re-opens. Please be assured that all named reports will be addressed as soon as possible.

For information on available support during the closure period, please visit:

https://reportandsupport.kcl.ac.uk

If you would like support to make your report, or you would simply like to talk to someone about your experience before submitting a report, there are several options for support which you can go to.

Or, if someone has reported you, you're concerned and would like to confidentially discuss it with someone, these options may also be suitable.

Student support:

  • If you're an undergraduate or postgraduate taught student, you can approach your Personal Tutor, or to your supervisor if you're a postgraduate research student.
  • A Faculty Wellbeing & Welfare Advisor.
  • A member of the Chaplaincy.
  • A KCLSU Advice Caseworker: KCLSU Advice offers an independent and confidential service offering advice and guidance about King's policies and procedures. Find out more about this service at KCLSU Advice.
  • An adviser from the specialist Advice Services, such as Money & Housing Advice, Visa & International Advice, and the Wellbeing & Welfare Advisors.
  • An adviser from the Disability Support & Inclusion; you can find out more about this support at Disability support.
  • A counsellor or mental health specialist from Counselling & Mental Health Support Service.
  • A trusted member of staff from your department or faculty.
  • King’s has a range of support, depending upon your level of need. You can also visit the Health & Wellbeing Hub to find more about what’s on offer.

If you are both a student and a staff member, for example, if you a postgraduate research student who also undertakes Graduate teaching, you may also be able to access support available to staff; you find out more about what is on offer at KCL Staff Experience: Mental Wellbeing.

If you need help urgently:

There are two ways you can tell us what happened